Central Government Pensioners Sensitized On Government Initiatives For Improving Pensioners Welfare.

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New Delhi, Delhi, 20th of March, 2025 : Department of Pension and Pensioners’ Welfare (DoPPW) conducted the Pensioners’ Awareness Program at Jaipur on 18^th March, 2025. The program was held in collaboration with Central Government Pensioners Welfare Association, Jaipur during which pensioners were sensitized on government initiatives for improving pensioners welfare. The areas discussed included, Bhavishya, Integrated Pensioners Portal, CPENGRAMS, Pension Adalat, DPPW Call Center operations 1-800-11-1960, Anubhav, Anubhav Awardees Speak webinar series, Digital Life Certificate Campaign, Face Authentication, CGHS related issues, health care for pensioners and Pension Policy Related issues. The focus was on quality redressal of pensioner grievances and digital empowerment of pensioners. The objective of the program is to spread awareness of the various rules and procedures regarding pension entitlements and processes to Central Government pensioners and bankers as well as to update them about the changes that take place from time to time through various amendments in the policy and procedures.

Along with the Pensioner Awareness Program, the 8^th Banker’s Awareness Program was also held at Jaipur on 18^th March, 2025 in which officers Punjab National Bank’s CPPCs handling pension related work participated. Senior officials of the Department interacted with the Bankers on improved coordination for redressal of Pensioner Grievances, conduct of the Digital Life Certificate Campaign and the use of Face authentication technology. This Workshop was the eighth in a series of Awareness Programs for Central Pension Processing Centers and field functionaries handling pension related work in various Banks.

Senior officials from the Department of Pension and Pensioners Welfare Punjab National Bank, and office bearers of the Central Government Pensioner Welfare Association participated in the deliberations.